Return Policy And Procedures
RETURN POLICY AND PROCEDURES
Unless otherwise specified in the item listing on our Web store seller portal, on the receipt or packing slip, or in the following terms, ThePerfectPOS.com will accept qualified and conforming products for exchange or refund within 30 days of the original purchase date. Discrepancies with your order must be brought to our attention within 7 days of receiving your merchandise. Point of Sale solutions are not refundable, but will be immediately replace with a credit card hold. Shipping charges from both seller and buyer will be paid by ThePerfectPOS.com for any items that “DOA”. Desktop and laptop computers, tablets, TV's, projectors, digital cameras and camcorders and GPS devices may be returned or exchanged within 7 days of original purchase
Bundled Solutions, Software and Multimedia
Bundled POS Solutions (due to labor involved) Software, video games, DVD's, and similar items are not returnable.
For your protection, we recommend that you insure your return and use a traceable carrier that can provide you with delivery confirmation. ThePerfectPOS.com shall not be responsible for items returned that are lost or damaged in transit. Postage and handling charges, both to and from our warehouse will be paid by the customer, and are non-refundable. At our discretion, ThePerfectPOS.com “Does Not” reimburse shipping charges related to the return or exchange of defective products inside the U.S. only. “Shipping charges on returns for refund are NOT
Please return product once you have insured all original packaging and content is included for a full refund. If you return a cash drawer please don't forget the keys! Please include your Marketplace return receipt. ***** Products should be insured and properly packaged *****
Please provide the following:
Description of Problem:
The Perfect POS
5061 South State Road 7
Davie, FL 33314
Please call us if you need further assistance at 1-888-950-1116 **** Call us if you need technical support ****
In the event that the product you are returning does NOT meet the requirements described in this document, we will photograph the merchandise and packaging, and prepare a detailed summary of our determination as to why the return was denied, the product(s) will be deemed not eligible for return and will be returned to you. If ThePerfectPOS.com, at our sole discretion, decides to accept a non-qualified item for return, a restocking fee of up to 25% will be assessed.